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FAQ

You can find the answers to most of your questions here. However, if there’s anything else that you would like to know which has not been covered in our FAQ, please contact us and we’ll be more than happy to assist you.

 

Payments

Which payment methods do you accept?

We accept all major debit and credit cards (MasterCard, Visa, American Express). We also accept via PayPal And ApplePay.

I have a problem while making payment, what should I do?

Please contact us with as much information about your order and payment as possible, and we’ll try our best to fix the issue.

Is your payment process secure?

Yes! We do not store your credit card data on our website, all credit card payments are handled on secure servers. Your information is 100% safe. 

Delivery

How long is delivery?

UK Delivery

Personalised items - Please allow 5-7 working days for your personalised item to be uniquely made and delivered to you. We aim to get your case through production quicker but depending on the time of year this may not be possible. When your order is ready we will send you a dispatch notification via email.