Worldwide Tracked Shipping 

    FREE SHIPPING On suitcases within The UK

    FREE SHIPPING on phone cases to UK, USA and Australia 


    All items - Uniquely created and shipped within 24/48hours Monday - Friday excluding weekends and public holidays

    Suitcases - Uniquely created and shipped within 1-2 working days Monday - Friday excluding weekends and public holidays 


    Service Delivery Time Cost

    UK Shipping

    Standard Delivery 3-5 Working Days FREE
    Express Delivery
    1-2 Working days
    Next Working Day 
    Next Working Day Delivery
    Europe & Ireland Shipping
    Europe x Ireland (Standard Delivery) 5-7 Working days £4
    USA Shipping
    DHL Standard 
    2-5 Business Days
    (Only on phone cases)
    DHL Express
    2-3 Business Days
    Australia Shipping
    Standard Shipping
    5-7 Business Days
    (Only on phone cases)
    Aus Post E-Parcel 
    2-7 Business Days
    Express Post
    Next Day Delivery £7.50
    Rest of The World Shipping
    Rest of the world (Standard Delivery) 5-10 working days £12.00

    Suitcase Delivery

    UK DPD Delivery
    DPD Next Working Day 
    USA Fedex Delivery
    5-7 Business Days
    Europe x Ireland Zone 1 (Germany France, Netherlands, Belgium, Luxembourg and Republic of Ireland)
    5-7 working days £20.00
    Europe Zone 2 (Austria, Denmark, Switzerland and Liechtenstein)
    5-7 working days
    Europe Zone 3 (Czech Republic, Italy, Slovakia and Spain)
    5-7 working days
    Europe Zone 4 (Finland, Portugal, Sweden, Poland, Estonia, Hungary, Slovenia and Croatia)
    5-7 working days
    Europe Zone 5 (Latvia, Lithuania, Bosnia-Herzegovina, Serbia, Iceland, Bulgaria, Romania, Norway and Greece)
    5-7 working days
    Rest of the world
    5-10 working days £85.00


    We aim to get your item through production quicker but depending on the time of year this may not be possible. When your order is ready we will send you a dispatch notification via email. Apologies for any inconvenience that this may cause. 


    Customs x Import Charges (International customers outside the UK)

    Customs and duty fees are not included in the final price of the order. Once the item(s) is dispatched and reaches the destination country, if there are any applicable customs, import duties, fees, taxes, and any other charges it is the responsibility of the customer to pay. We cannot determine the duty fees for a country, please contact your local customs office if you have any questions.

    If import, duty fees and taxes are not paid on request and the item is returned back to us we will charge you the full amount for the shipping costs + 50% administration fee.


    Incorrect Delivery Addresses

    We will deliver the products ordered to the address provided for delivery when the order was placed. Delivery addresses provided must be accurate and include a full postcode, in accordance with postal service addressing regulations. If an order is delayed or lost in the post due to an incorrect or incomplete address/postcode being provided by the customer, the resend charge will be applicable.


    Returned Due To Failed Delivery Attempts 

    If your personalised suitcase has been returned due to failed delivery attempts then unfortunately you will need to pay a small redelivery fee of £10 to contribute towards the cost before we can resend the suitcase. If the redelivery fee is not paid we will charge you the full amount for the shipping costs + 50% administration fee as this is a personalised item that was uniquely created for you.


    Items that have not yet been delivered

    If your item has not been delivered within the estimated timescales shown on your confirmation email please allow an extra 5 working days for your item to be delivered to you before contacting us via email on

    Working days = Monday to Friday and DO NOT include weekends (Saturday and Sunday), bank holidays or public holidays

    In the event that there is a claim of non delivery of an item we will send a replacement. We do not provide refunds for claims of an item not being delivered.

    Estimated delivery times are all estimates provided by Royal Mail, DPD, FedEx, AusPost, USPS, DHL, UPS and unfortunately, cannot be guaranteed. 

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