Suitcase Warranty products are thoroughly tested to ensure that all our products meet the highest standards. However, if a problem occurs with this product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The duration of the warranty is 2 years and applies only to the first purchaser or gift recipient of the Product.

This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage.

Damage caused by airline mishandling is not covered by In this instance we advise you to contact the airline responsible as soon as possible (ideally before leaving the airport where the damage took place). *

*this does not affect your statutory rights

If a problem occurs and is caused by manufacturing defects in material and workmanship, will arrange and pay for the collection of the Product if they are informed of this problem within 7 days of delivery. You are, however, responsible for all costs of getting the Product back to after these 7 days have expired. Once has received the product, if the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at the expense of, including any costs required to return the repaired or replacement product to you. If the Product is to be replaced and the Product is no longer available, will substitute a comparable product.

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